Web Bots: Basic Config

Overview

Web Bots in AtBot are custom bots that you register with the Microsoft Bot Framework which use the AtBot platform for their logic. Web Bots are for public facing anonymous users and can be integrated into your public site or application using Direct Line or via SMS (Twilio).

Creating Web Bots

In the admin portal from the Web Bots screen, click New WebBot, give your bot a name and click Create.

Bot Details

Bot Name

The bot name for use in the admin portal only

Contributors

Optionally add additional Contributors to the bot. Contributors will be able to edit all settings of the bot. Search for contributors by UPN.

Bot Registration

There are 2 types of registration. A single bot can be configured in Microsoft Bot Framework and Alexa, providing a single bot across web, SMS and Voice.

For web and SMS, see Bot Framework Registration

For Alexa, see Alexa Registration

Help & Messages

Help Heading

The heading displayed on the first help card in the Help carousel

Help Message

The body of the first help card. Actionable Answer syntax is supported in this message

Welcome Message

The message sent to users when they first interact with the bot. Actionable Answer syntax is supported in the free-form text message. You may optionally select a skill to run when the bot first opens.

Default Message

The message sent to users when no skill or answer is found. Actionable Answer syntax is supported in the free-form text message. You may optionally select a skill to run when no other skill or answer is found. If a skill is selected, you will find the text submitted by the user in the Command Text property in your flow.

QnA Maker

See QnA Maker Integration

Deploying Your Web Bot

See Deploying to Web & Apps to learn how to deploy your Web Bot to your users.